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Unable to access NXT Master channel in WOW despite active Signature subscription

Hello Support Team,

I am currently unable to access Stefan Kassing’s English “NXT Master” channel in WOW.

When I try to open the channel, I receive the following message:

“This content belongs to a market your plan doesn’t cover yet.”
“This market isn’t available on any plan right now.”

I have an active Signature subscription, so I would expect this content to be accessible. It looks like there may be an issue with the channel configuration or the access permissions.

Could you please check why the NXT Master channel is currently locked for my account and whether this is a bug?

Thank you in advance for checking this.

Best regards


Christian

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Comments1

  • Support Team

    Team•

    Oct 4

    Hello @Christian Hoffmann We have escalated the matter to our team for review, and we will get back to you via email once we have an update.