Unable to access NXT Master channel in WOW despite active Signature subscription

Hello Support Team, I am currently unable to access Stefan Kassing’s English “NXT Master” channel in WOW. When I try to open the channel, I receive the following message: “This content belongs to a market your plan doesn’t cover yet.” “This market isn’t available on any plan right now.” I have an active Signature subscription, so I would expect this content to be accessible. It looks like there may be an issue with the channel configuration or the access permissions. Could you please check why the NXT Master channel is currently locked for my account and whether this is a bug? Thank you in advance for checking this. Best regards Christian

Error in recorded videos

The videos in the educators' playlists keep restarting, making it difficult to watch them smoothly. Sometimes it lets you watch one all the way through, but then it keeps reloading, and you have to hope it works again; the process is slow and makes it hard to study continuously.

Error - path dong loading

I try to take the forex basics path on wow IN EGLISH, and only in english it doesnt load cause of error. Maybe will be fixed automatically but i thought it could be better to say that😀

Telegram

Hi, I'm having trouble because I can't be in both WES Telegram groups at the same time. That is, the English and German ones.

Modules in Methodology 2 and 3 cant be loaded

Here is the ticket number of me explaining the issue to bebackoffice support 1755473 The modules in the screenshots except for assessment gets the same error message, cant do it from app or incognito either.

This keeps coming up when I try to go on the different learning paths

WES Stocks Intermediate - Bug

I can’t finish this module even though I have completed it entirely.

error en deepsage

Tengo este error que me esta saliendo en deepsage y varios usuarios me lo han reportado.

Restart video

Hi, I've been noticing this issue for quite some time now: when I watch videos in the various playlists created by educators, the video keeps buffering and starting over, and it happens very often, making it really frustrating to watch.

Flash screen BUG

When some things are clicked on in wow sometimes it bugges and start to just flash the screen… cannot use the feedback button either on pc because then it starts again! Thank you for all the new updates, love them and have so positive feedback from my team!💜

Hello, the times on the schedule are displayed incorrectly for me, even though I have entered my time zone (Berlin). Could someone please check this? Thank you very much.

Deepsage

Hi. I can't log in.