Support Team
TeamCommented on Unable to access NXT Master channel in WOW despite active Signature subscriptionHello @Christian Hoffmann We have escalated the matter to our team for review, and we will get back to you via email once we have an update.Commented on Error en videos grabadoHi Josue, thanks for the report. We've already reached out to you directly to get more details.Commented on Technsiche ProblemeHallo @Zübi Wir haben dich kontaktiert, um dir bei diesem Anliegen weiterzuhelfen.Commented on TelegramHi, thank you for reaching out. At this moment, Telegram access is restricted to a single language. However, the issue has already been reported to the relevant team, and they are actively investigating a fix.Commented on Katastrophe mit permanenter Chat(plattform) Umstrukturierung und der SprachenHi, thank you for reaching out. At this moment, Telegram access is restricted to a single language. However, the issue has already been reported to the relevant team, and they are actively investigating a fix.Commented on Error - path dong loadingHi Konstantinos, thank you for letting us know about this! Our team will contact you shortly via email.Commented on Modules in Methodology 2 and 3 cant be loadedHello Eskil, thank you for sharing this with us. The relevant team is aware of the issue and is currently working on a resolution. We appreciate your patience.Commented on This keeps coming up when I try to go on the different learning pathsHello Jess, thank you for bringing this to our attention. We have reached out to you directly via email to gather additional information regarding the issue so that our team can review and investigate it further.Commented on i cant hear anything on 100%Hello, thank you for bringing this to our attention. We are checking this with the team and will work to get it fixed.Commented on dateHello Melanie, we have reached out to you regarding your feedback and to offer further assistance. Thank you.Commented on I want to cancel the membershipHello Gianmiro, kindly reach out to our support channel for assistance. Our team will be happy to help. Thank you.Commented on hola ayudame a saber manejar la wowHola Kelly,gracias por tus comentarios. Te hemos contactado directamente para brindarte asistencia y ayudarte con cualquier duda que puedas tener sobre WOW.Commented on Gestione Percorso EducatoriHi, thank you for your feedback. We have shared your comments with the team, and they have been escalated for future review and consideration. We appreciate you taking the time to share your suggestions with us.Commented on Du contenus françaisHi, thank you for your feedback. We have shared your suggestion with the team and will take it into consideration for future French language content!Commented on Me encantan las clases del profe cris mesa, siempre son muy interactivas y resuelve todas las dudas , me encanta que aporta mucho de crecimiento personalHello Maria, we're so glad to hear that you enjoyed it! Thank you for taking the time to share your feedback with us. We truly appreciate it.Commented on WES Stocks Intermediate - BugHello, thank you for bringing this to our attention. Our team has already reached out to you via email directly regarding this matter.Commented on CURSO WES STOCK INTERMEDIATEHello, thank you for bringing this to our attention. Our team has already reached out to you via email directly regarding this matter.Commented on error en deepsageHello, for any issues regarding DeepSage, please contact our live support chat directly so we can assist you with your account.Commented on Horizontal view WOW MOBILEHello! Regarding the video feature, viewing in horizontal mode is supported. Please check your mobile device settings to ensure that the screen auto-rotate option is enabled.Commented on Riavvio videoHello, issue is usually caused by a temporary browser conflict. Please try these quick steps to fix it: Try Incognito Mode: If it works fine there, the issue is likely caused by cache or a browser extension. Clear Cache and Cookies Let us know if this helps. We're here to assist…Commented on los videos deberian estar en españolSaludos, nos encantaria ayudarte. Tienes algun ejemplo de videos que no se encuentren traducidos?Commented on Seria muy importante que se estructure un programa academico completo con todas las clases que permitan llevar al estudiante con una metodología ordenada y lógica para que mediante un pensum académico pueda apender para llegar desde ceros a ser un trader profesional y que los modulos tengan diploma y examen, esto tammbien sive para homologar el curso como una especialización en los diferentes países. Gracias.Hola Wilson, gracias por tus comentarios. Los enviaremos al equipo correspondiente y nos aseguraremos de trabajar siempre para mejorar nuestros servicios.Commented on Progress bar says Zero !Hello Max, our support team will get in touch with you shortly to assist.Commented on FORMAZIONE TOPCiao Stefano, grazie per il tuo prezioso feedback. Il nostro team è impegnato a migliorare costantemente i nostri servizi.Commented on Me encanta wow es una herramienta muy clara rapida y concisa para aprender trading. Resalto las clases de Jose Luis Melo, es muy tranquilo y muy practico a la hora de explicar, en si todos los educadores son increíbles. GraciasHola Sara, gracias por tus valiosos comentarios. Nuestro equipo se dedica a mejorar continuamente nuestros servicios.Commented on Señales.Hola María, agradecemos tus valiosos comentarios. Los hemos enviado al equipo correspondiente para su posterior análisis.Commented on Overall layoutHello Valts, thank you for sharing your valuable feedback with us; we will forward it to the relevant team as we are always working to make improvements.Commented on Dunkel-ModusHallo Anne, vielen Dank für Ihr Feedback. Sie können sicher sein, dass es an das zuständige Team weitergeleitet wird.Commented on Customer Journey RoadmapI can’t continue the next pathCommented on no possibility for discord...Hi there, To verify your Discord account, you can follow this article from Discord. Once you are verified you should be able to join and interact in the Servers. Hope to see you soon!